Last updated: January 2025
By using CheapFlights.co.zw ("the Website"), you agree to these Terms of Service. If you do not agree, please do not use our services. These terms constitute a legally binding agreement between you and Fine Content Ltd ("we", "us", "our"), the operator of CheapFlights.co.zw.
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
CheapFlights.co.zw is an online travel agency that:
We act as an intermediary between you and airlines. The actual flight service is provided by the airline, and their terms and conditions also apply to your journey.
3.1 Accuracy of Information: You are responsible for ensuring all passenger details (names, passport numbers, dates of birth) are accurate and match travel documents exactly. Errors may result in denied boarding, and we are not liable for inaccuracies you provide.
3.2 Booking Confirmation: A booking is only confirmed when:
3.3 Pricing: Prices displayed are subject to availability and may change before payment is completed. The final price is confirmed at checkout.
3.4 Service Fee: We charge a service fee for processing your booking. This fee is non-refundable unless we cancel your booking due to our error.
4.1 Accepted Methods: We accept payment via EcoCash, OneMoney, Telecash, InnBucks, and bank transfer.
4.2 Currency: All prices are displayed in USD. Currency conversion for ZWL payments is handled at prevailing rates.
4.3 Payment Verification: For security purposes, we may verify your payment details before confirming bookings.
4.4 Failed Payments: If payment fails, your booking will not be confirmed. Fares may change upon retry.
5.1 Changes by You: Changes to your booking (dates, names, routes) are subject to airline policies and may incur fees plus any fare difference. Not all tickets allow changes.
5.2 Cancellations by You: Cancellation policies depend on your ticket type. Refund eligibility is determined by the airline's fare rules. See our Refund Policy for details.
5.3 Changes by Airlines: Airlines may change schedules, routes, or cancel flights. We will notify you of any changes and assist with rebooking or refund requests.
5.4 Force Majeure: We are not liable for cancellations due to events beyond our control, including natural disasters, pandemics, government actions, or airline operational issues.
6.1 Travel Services: We are not the airline and are not responsible for flight delays, cancellations, overbooking, lost baggage, or service quality on flights.
6.2 Maximum Liability: Our maximum liability for any claim is limited to the service fee paid to us for the affected booking.
6.3 Indirect Damages: We are not liable for indirect, consequential, or special damages, including missed connections, lost business opportunities, or travel expenses.
6.4 Third Parties: We are not responsible for third-party services, including airlines, payment processors, or travel insurance providers.
You agree not to:
Violation may result in cancellation of bookings and account suspension.
8.1 Governing Law: These terms are governed by the laws of England and Wales.
8.2 Resolution: We aim to resolve disputes amicably. Contact us at disputes@cheapflights.co.zw with any concerns.
8.3 Contact: For legal matters, contact Fine Content Ltd through our contact page.